RETURNS AND REPLACEMENTS

Our goal, in addition to offering you an assortment of wide and trendy items, is also cuddling with you the best service. That's why we guarantee you a Made easy and fast. If you are not satisfied with your product, you have 30 days Time from delivery to return it back.

Starting when is the term for the yield calculated?

You are entitled to resale for a 30 arc day from the full receipt of the order. The term is counted from the day of delivery of the last item in the order. Wait for the goods to be delivered in full before proceeding to the return.

Attention: in addition to Term of 30 return days, You can use the Right of withdrawal within 14 days of delivery Full of order.

How do I ship the goods back?

The items you ordered do not match, or the size is not the right one? Follow these simple steps to return the merchandise back.

That's how:

 

1. Fill in the -> Return Form
2. be sure that the products are in the same condition in which you received them, with all tags attachedOtherwise we will not be able to accept your return and make the repayment
3. Paste the preprinted and prepaid label the original box (or another that is just as strong) in order to cover the round label
4. please contact the courier who delivered the package:
- if your order was delivered by UPS you can deliver your made at one of the centers UPS Access Point.

Can I replace the product?

Unfortunately, neither the replacement of the items nor the change of sizes are allowed. If you want to replace a product or receive the same item of a different size, just make the order and proceed with a new order.

How much do I have to wait for the refund?

Reimbursement times may vary depending on the payment method chosen. You usually get the money back inside 7-10 working days From the arrival of the goods returned to our warehouses.

A refund on Credit card may take up to 30 days. For more information, contact your card provider.

I received a broken / damaged item, and now?

Has the goods been delivered broken or partially damaged? Tell us by mil a noicisiamo@intimoboy.it And attach a picture of the product to the message.

Also specify the order number and briefly describe the defect in the message. We will contact you as soon as possible with the solution to your case.

How is the refund?

Le the reimbursement depends on the payment method chosen when ordering:

- PAYMENT BY CASH: the reimbursement is only by bank transfer. In this case you must provide email your bank details (IBAN and of the account data), when sending the return request.
- PAYMENT BY BANK TRANSFER: The refund is made by bank transfer to an account provided by the customer who wants to be reimbursed
- PAYMENT WITH PAYPAL: It is the reversal directly via PayPal.
- PAYMENT BY CREDIT CARD: The refund will only be credited to the credit card used for purchase.

How much do I have to wait for the refund?

Reimbursement times may vary depending on the payment method chosen. You usually get the money back inside 7-10 working days From the arrival of the goods returned to our warehouses.

A refund on Credit card may take up to 30 days. For more information, contact your card provider.

Refund

You will be reimbursed Item cost, net of discounts or coupon codes, less shipping costs.

Coupon code

The coupon code is released within 10 days from receipt of the return.

The validity of all coupun codes issued by intimoboy is 90 days. After that period, the good decade. It may be renewed within the current financial year (calendar year).

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